Help us maintain a safe and secure marketplace by reporting issues, violations, or security concerns
All reports are reviewed by our security team within 24-48 hours. For urgent security vulnerabilities, please use our emergency reporting channel. Reports are confidential and you may remain anonymous.
We take all violations seriously. Here are the most common types of issues you can report
Extension contains malicious code, spyware, viruses, or other harmful software that compromises user security.
High PriorityCollects personal data without consent, shares user information, or violates privacy policies and regulations.
High PriorityFalse advertising, misleading descriptions, spam content, or deceptive functionality claims.
Medium PriorityUnauthorized use of copyrighted material, trademarks, logos, or intellectual property without permission.
Medium PriorityViolates our platform policies, terms of service, developer guidelines, or community standards.
Medium PriorityExtension crashes, doesn't work as described, causes browser errors, or has compatibility problems.
Low PriorityContains adult content, violence, hate speech, or other inappropriate material not suitable for all users.
High PrioritySecurity flaw, data breach, injection vulnerability, or other critical security concerns.
CriticalAny other concerns that don't fit the categories above but still need our attention.
VariesPlease provide as much detail as possible to help us investigate effectively
Here's our standard investigation and resolution process
Your report is logged in our system and assigned a unique tracking ID. You'll receive a confirmation email (if provided).
ImmediateYour report is logged in our system and assigned a unique tracking ID. You'll receive a confirmation email (if provided).
ImmediateOur security team conducts a preliminary assessment to categorize and prioritize your report.
Within 24 hoursDetailed investigation including testing, code review, and verification of the reported issue.
1-3 business daysDetailed investigation including testing, code review, and verification of the reported issue.
1-3 business daysBased on findings, we take appropriate action: removal, suspension, warning, or contacting the developer for fixes.
Within 48 hoursFor urgent security vulnerabilities that pose immediate risk to users, please use our emergency channel
24/7 emergency response • Average response time: 2 hours
Common questions about reporting extensions